Terms & Conditions

1. Introduction

Welcome to Khaie Airport Transfer. By booking or using our airport transfer services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a booking.

These terms apply to all services provided by Khaie Airport Transfer through our website, phone, or any other booking method.

2. Booking Confirmation

All bookings must be made through our website, phone, or email. A booking will only be confirmed once you receive a confirmation message or email from us.

Customers must provide accurate information including:

• Pickup location

• Drop-off location

• Flight details (for airport pickups)

• Contact details

Khaie Airport Transfer is not responsible for delays caused by incorrect booking information.

3. Pricing and Payments

All prices are provided at the time of booking and are subject to availability.

Our pricing may depend on:

• Distance and travel time

• Vehicle type selected

• Additional services requested

Payments may be made online, by card, or by other accepted payment methods. All charges will be clearly communicated before confirming your booking.

4. Airport Pick-Up Policy

For airport pickups, customers must provide accurate flight information so our drivers can monitor flight arrivals.

Our driver will wait at the airport arrival area for the agreed waiting time. Additional waiting time may result in extra charges.

Meet and greet services may be available depending on the booking.

5. Cancellations and Changes

Customers may request booking changes or cancellations by contacting us.

• Cancellations made within a reasonable time before the scheduled pickup may be eligible for a refund.

• Late cancellations may incur a cancellation fee.

Khaie Airport Transfer reserves the right to cancel or modify bookings in unforeseen circumstances such as severe weather, road closures, or vehicle issues.

6. Passenger Responsibilities

Passengers must:

• Arrive at the pickup location on time

• Treat drivers and vehicles with respect

• Ensure luggage fits within the selected vehicle capacity

Passengers are responsible for any damage caused to the vehicle during their journey.

7. Delays and Traffic

While we always aim to arrive on time, delays may occur due to circumstances beyond our control such as:

• Traffic conditions

• Road closures

• Weather conditions

Khaie Airport Transfer will not be held responsible for missed flights or appointments caused by such delays.

8. Luggage Policy

Passengers must inform us if they are traveling with large or excess luggage. Vehicles are assigned based on the information provided during booking.

Khaie Airport Transfer reserves the right to refuse luggage that exceeds the vehicle capacity.

9. Safety and Conduct

For safety reasons:

• Smoking is not allowed in vehicles.

• Illegal substances are strictly prohibited.

• Drivers have the right to refuse service to passengers behaving inappropriately.

10. Privacy Policy

Customer information collected during booking will be used solely for providing transportation services. We respect your privacy and do not share personal information with third parties except when required by law.

11. Limitation of Liability

Khaie Airport Transfer will not be liable for:

• Loss of personal belongings

• Delays caused by external factors

• Indirect or consequential damages

Passengers are responsible for checking their belongings before leaving the vehicle.

12. Changes to Terms

Khaie Airport Transfer reserves the right to update or modify these Terms and Conditions at any time without prior notice.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Khaie Airport Transfer
Email: info@khaieairporttransfer.co.uk
Phone: +44 7774 850007
Website: khaieairporttransfer.co.uk